TERMS & CONDITIONS

These Terms govern purchases made through the THECOCK MARKER online store. By placing an order, you enter into a sales contract with FRAMA S.R.L.S. under these Terms and applicable law.

Seller

FRAMA S.R.L.S.
Via Nicolò Tommaseo 30, 35031 Padova (PD), Italy
VAT No. IT05422400282
Email: info@frama-web.net

Products

We aim to describe and display products accurately. Minor differences in colour, finish or appearance may occur because of screen settings and the characteristics of manufacturing and finishing processes. Product specifications stated on the product page form part of the information provided before purchase.

Prices and payment

Prices shown on the store are those applicable when the order is placed. Any taxes and shipping charges applicable to the order are shown before the customer confirms payment. Available payment methods are displayed at checkout.

An order is accepted when we confirm it in accordance with the checkout process. If we cannot fulfil an accepted order, we will contact you and refund amounts paid for the unavailable item.

Delivery

Shipping methods, costs and estimated delivery times are presented at checkout. Additional information is available on our Shipping & Delivery page.

Withdrawal, returns and refunds

Consumers purchasing at a distance have the statutory right of withdrawal and other mandatory consumer rights provided by applicable law. See our Returns & Refunds page for the procedure and practical information.

Legal guarantee

Nothing in these Terms limits the mandatory legal guarantee of conformity or any other rights that consumers cannot waive under applicable law.

Liability

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law. To the extent permitted by law, we are not responsible for losses caused solely by events outside our reasonable control.

Intellectual property

THECOCK MARKER™, its branding, product imagery, website content and other protected materials may not be copied, reproduced or used without permission except where permitted by law.

Applicable law and disputes

These Terms are governed by Italian law, without depriving consumers resident in another country of mandatory protections granted by the law applicable to them. Any mandatory consumer forum rules remain unaffected.

Changes and contact

The Terms applicable to an order are those made available when the order is placed. For questions, contact info@frama-web.net.